To: All Concerned DELWATER Personnel
From: RUS
Subject: Globe Corporate Account and New Cellphone Plans & Policies
In March-April 2010 we have applied for and were granted a Corporate Account by Globe Telecoms for the communications requirements of DELWATER. The actual activation of the new lines under our Globe Corporate Account was completed in June.
The new cellphone plans under our Globe Corporate Account effectively replaced all previous Globe cellphone plans. We have also already deactivated all Sun Cellular plans.
Most of you who have been issued Globe cellphone plans prior to the activation of our Corporate Account may not be aware of the transition because we managed to negotiate to retain most of our original Globe cellphone numbers. However, YOU MUST BE AWARE that there have been important changes in the cellphone plans, as well as in the company’s POLICIES in relation to cellphone assignments, usage, and charges, as follows:
Cellphone Plans
1. Most importantly, whatever plans you used to have in your company-issued Globe cellphone lines, you have to assume that these are no longer valid. To know what your new assigned plans are, individually send an email to RUS to request for the information.
2. Cellphone plans – known as Tack-On services under our Globe Corporate Account – have been individually chosen and granted to each personnel based on Management’s perception of his/her work-related needs. If you have questions or concerns about the Tack-Ons granted to you, discuss this directly with your immediate superior. Additional Tack-Ons will be requested and can be activated within a few days after you have secured Management’s approval.
Cellphone Units
3. Under our new Corporate Account arrangement, Globe cellphone lines in the form of a SIM Card are assigned to DELWATER personnel. These DO NOT COME with cellphone units. Previously assigned units are expected to be re-used. Employees may use their own personal units if they wish, but the line itself remains a property of DELWATER.
4. On a case-to-case basis, purchase of cellphone units may be allowed, with appropriate approval from management. This is limited to rank-and-file employees only. Specific cellphone unit models to purchase will also be decided by Management.
5. Management and selected personnel (e.g. BD/sales) are expected to provide their own units, subject to guidelines by Management. Selected BD/sales personnel may be required to use specific mobile communication devices (e.g. BlackBerry). A separate guideline/memo will cover this.
Billing & Cellphone Charges
6. All billings will be centrally sent to and paid by the Accounting Department. Any charges in excess of the fees for your specified Tack-On services will be deducted from your salary in the next payroll period.
7. Selected personnel have been granted an additional communications allowance on top of their Tack-On services. For these personnel, any charges in excess of the fees for the specified Tack-On services plus the additional communications allowance will likewise be deducted from their respective salaries in the next payroll period.
Lost and Misuse of Company-Issued Cellphone Lines
8. Company-issued cellphone lines are intended primarily for DELWATER’s business requirements. Although you are allowed to use company-issued cellphone lines for personal purposes, these are to be limited and company requirements should always be prioritized. Use of company-issued cellphone lines for purposes that are in conflict with or detrimental to the objectives of the company are strictly prohibited and are subject to appropriate disciplinary actions, including possible termination of employment for cause.
9. You are held fully and solely responsible for the proper use, upkeep, and security of your company-issued cellphone line and SIM Card.
10. Lost or stolen cellphones bearing the company-issued SIM cards should be reported immediately (within 24 hours if possible) to avoid excessive charges that may result from unauthorized and malicious use. Lost or stolen SIM cards should be directly reported to Globe Customer Service through their HOTLINE (02-730-1999). After promptly reporting the loss/theft to Globe Customer Service you are also required to report the same to the IT department.
11. Any excessive charges resulting from your lost or stolen SIM card will be charged fully to you, to be deducted from your salary in the next payroll cycle. The company may assist in requesting for reversal of charges by Globe if you can establish that the loss/theft of your SIM card has been promptly reported to Globe Customer Service and that the excessive charges were attributable to usage of your cellphone line after the reported loss/theft.
12. The cost of SIM replacement for lost/damaged SIM cards due to your negligence or misuse will be charged fully to you, to be deducted from your salary in the next payroll cycle.
